Privacy policy

Last updated: 18 Aug 2025

At Akingate, we respect your privacy and are committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights under applicable laws, including the UK GDPR.

Information We Collect

We may collect:

  • Contact details: your name, email address, and phone number when you submit forms (e.g., booking a discovery call or downloading resources).

  • Technical data: such as IP address, browser type, and pages visited (via analytics tools).

  • Voice and text data (demo agents): if you interact with our Voice AI demo agents, your voice or typed input may be processed in real time to generate responses. Unless explicitly stated otherwise, demo interactions are not permanently stored and are only used to deliver the demonstration experience.

How We Use Your Information

We use your information to:

  • Respond to your enquiries.

  • Provide and improve our services and resources.

  • Facilitate interactive demonstrations of our Voice AI agents.

  • Improve our website and service offerings.

  • Send you relevant updates and marketing (if you’ve opted in).

Important: AI-generated outputs are advisory in nature. You remain responsible for reviewing outputs before acting on them.

Sharing Your Information

We do not sell your data. We may share it with trusted service providers who help us operate our website, process bookings, deliver services, or host demo agents — always under strict confidentiality and only as necessary.

Where our solutions integrate with third-party platforms (e.g., Microsoft Project, Asana, Jira, SAP, Power BI), we do not control how those providers handle data. Please review their privacy policies separately.

Cookies

Our website uses cookies to:

  • Improve your browsing experience.

  • Collect anonymous analytics data.

  • Support functionality of embedded tools (e.g., Cal.com for bookings).

  • Enable interactive Voice AI demo agents (temporary session cookies that expire when your demo session ends).

You can disable cookies in your browser settings at any time, though this may affect site functionality.

Your Rights

You have the right to:

  • Access the personal data we hold about you.

  • Request corrections or deletion of your data.

  • Withdraw your consent for marketing communications.

  • Restrict or object to processing of your data in certain cases.

To exercise your rights, please contact us at admin@akingate.com.

Data Security

We use technical and organisational safeguards to protect your data. However, no internet transmission or AI system is 100% secure, so you should avoid submitting confidential or sensitive information into demo agents.

Contact Us

If you have any questions about this policy or your data, please contact us at:
admin@akingate.com